Some tips on finding a legitimate credit counselor
1. Make sure the agency is registered to do business in Utah. Registered businesses are bonded, and the Utah Division of Consumer Protection has conducted some financial audits. Visit www.consumerprotection.utah.gov/education/registered_credit_service_orgs.pdf for a list.
2. Ask these questions:
• What services do you offer? A wide range is good.
• Will you help me develop a plan to avoid future problems?
• What are your fees? The National Foundation for Credit Counseling advises consumers to be wary of voluntary fees. Set-up fees should be reasonable, around $50 or less, and monthly fees should be in the $25 range.
• What if I can't afford to pay your fees?
• What qualifications do your counselors have? Are they accredited or certified by an outside organization? What training do they receive?
• How will you keep my information confidential and secure?
• How are your employees paid? Are they paid more if I sign up for certain services, pay a fee or make a contribution to your organization? If so, be wary.
Sources: Federal Trade Commission, Utah Division of Consumer Protection, National Foundation for Credit Counseling
Recent comments
the FDIC also offers a program on its webpage called moneysmart....
lost in DC | May 18, 2008 at 11:05 a.m.
